Resources

Whitepapers

Member engagement scoring 101

How would you rate your association’s member experience? Learn how to elevate your member experience with member engagement scoring. Follow our guide to get started.

Testimonials

The Electrochemical Society (ESA)

Find out how The Electrochemical Society leveraged multiple Momentive Software solutions--including NetForum AMS--to amplify their impact.

Whitepapers

Overcoming Challenges in Association Leadership 

Discover solutions to the top challenges in association leadership with our comprehensive guide. Learn strategies to improve processes, manage staff limitations, leverage technology, and optimize budgets. Download your free copy now!

Whitepapers

Take Your Association’s Fundraising from Decline to Incline

Discover expert strategies to boost your association's fundraising success. Stay ahead of the curve and exceed your goals with our insightful whitepaper. Get your copy now!

Webinars

What Associations Need to Know About Tax Changes 

Join us on April 8th at 12pm ET for a breakdown of proposed 2025 U.S. tax changes and their potential impact on associations.

Infographics

Build bridges to meet your members’ needs

Learn how to connect your association to your evolving member priorities.

Whitepapers

A comprehensive revenue guide for mid-sized associations

Read our guide to learn how to drive non-dues revenue at your mid-market association.

Infographics

5 Ways Your Association Can Work Smarter (Not Harder)

Learn tips and techniques to help your association staff work more efficiently.

Whitepapers

Strategies to impact membership growth with certifications

Read our guide to learn how your association can offer certifications to strategically attract, engage, and retain members.

Whitepapers

6 Critical Security Questions to Ask About Your Next AMS

Make sure you’re asking these 6 security questions to ensure your association’s data is protected.

Whitepapers

2024 Association Trends Study

Read the 2024 Association Trends Study to discover the latest technology insights and provide greater member value and meet your goals.

Infographics

Embrace your association’s future with Artificial Intelligence

How to leverage AI to attract and retain Generation Z members.

Whitepapers

Best practices to improve your association’s efficiency

Discover 8 proven tips to streamline operations and boost staff efficiency in mid-to-large sized associations. Download our white paper to learn how to simplify workflows, automate processes, and improve member engagement.

Infographics

3 ways to meet your AMS implementation requirements

Regardless of your association’s timeline or specific needs, NetForum has you covered!

Webinars

2024 Association Trends Study Reveal Webinar

The results are in! Join Momentive Software (formerly Community Brands) for a deep dive into the comprehensive findings of the 2024 Association Trends Study.  

Webinars

Fast, Flexible, or Tailored: Discover Your Perfect NetForum AMS Implementation

Find the ideal AMS implementation for your association with our on-demand webinar, “Fast, Flexible, or Tailored: Discover Your Perfect AMS Implementation.” Explore three paths to suit your needs, timeline, and budget. Watch now!

Toolkits

Is Optimized Adoption Right for Your Association?

Take the quiz to find out if we can get your organization up-and-running on a new AMS faster.

Whitepapers

30 reasons customers love NetForum

Download our whitepaper, "30 Reasons Customers Love NetForum," and discover how our platform has become the go-to choice for mid-to-large associations seeking robust functionality, world-class security, and optimal performance for long-term success.

Whitepapers

The AMS Pricing Checklist

This guide includes a checklist of key concepts to keep in mind about pricing and costs as you search for your next AMS, plus bonus tips for keeping your AMS price from escalating beyond your budget.

Testimonials

American Society on Aging (ASA)

Find out how the American Society on Aging achieved their dreams with NetForum and Freestone.

Testimonials

PLUS found its Goldilocks of Association Management Systems in NetForum

Find out why the Professional Liability Underwriting Society (PLUS) calls NetForum the Goldilocks of Association Management Systems.

Whitepapers

Finding the High-Functioning Software Your Growing Association Needs

Learn how finding high-functioning software can help you meet growth goals and deliver great member experiences.

Infographics

6 strategies to personalize the member experience

Do you want to improve your association’s member experience? The key is personalization. Check out our free infographic for tips!

Webinars

Unmasking the Bologna of AI for Associations

As association professionals and change makers, the onus is on us to be forward-thinking to meet members’ expectations. Join our panel for a discussion on moving beyond the generative AI hype.

Whitepapers

2024 Event Trends Study: Ignite Event Success

Download the comprehensive findings of the 2024 Event Planners Study – a study of 500+ professionals that are planning events for corporations, government organizations, nonprofits, and associations.

Testimonials

American Orthopaedic Association (AOA) streamlines processes with NetForum

Discover how the American Orthopaedic Association (AOA) enhances staff and member experience with NetForum, streamlining processes for increased efficiency.

Whitepapers

7 cybersecurity best practices to protect your organization

Take charge of your data and guard against cybersecurity threats by embracing the latest data security best practices. Follow our guide to protect your data and build trust in your organization.

Webinars

NetForum Demo in 15 minutes

Watch our demo on-demand to learn more about NetForum’s optimized adoption and our full suite of features out-of-the-box.

Whitepapers

A checklist to find the best software for your organization

Congratulations—your technology budget has been approved and you can begin your search for new software! Follow these helpful steps to get started.

Infographics

Top Tips for Year-Round Fundraising Success

Here are some top ways to drive more donations for your organization throughout the year.

Infographics

Give Members What They Want – A Robust Career Center

Provide your members what they’ve been asking for - resources to help grow their career.

Testimonials

The Canadian Association of Emergency Physicians (CAEP) chooses NetForum’s optimized adoption

Discover why the Canadian Association of Emergency Physicians (CAEP) chose NetForum to optimize the staff and member experience.

Whitepapers

2023 Association Trends Study

Check out the results of our 2023 Association Trends research study to learn how your AMS software can elevate member experience.

Webinars

Cybersecurity best practices: A treat for your entire association

How well does your association protect its data? Don’t miss our webinar for data security best practices to guard against cybersecurity threats!

Webinars

Exercise your membership analytics muscles with Nucleus in NetForum

Join this on-demand webinar and learn how having Nucleus in NetForum can take your membership data insights from wimpy to robust, empowering your team to make decisions.

Testimonials

CAEP’s Top Three Wishes Granted by NetForum

The Canadian Association of Emergency Physicians (CAEP) chose NetForum for its ease of use, superior support, and transparent pricing. Learn more.

Webinars

2023 Association Trends Study Reveal Webinar | Momentive Software

The results are in! Join Community Brands for a deep dive into the comprehensive findings of the 2023 Association Trends Study.  

Testimonials

NetForum Express Pay helps streamline invoice payments and improve member retention

How the Association of Corporate Counsel (ACC) use of NetForum has grown from 2016 to meet their complex hybrid membership organization with secure multi-currency AMS needs, to present-day optimizations and efficiencies with Express Pay to reduce staff time pursuing renewals and increase retention.

Webinars

Maximizing your CE Program Results with a NetForum & Crowd Wisdom LMS Integration

Watch this on-demand webinar and learn how this robust duo works in tandem to provide an engaging continuing education program for current members, attract new members, and unlock new non-dues revenue streams.

Infographics

Exceed your goals with NetForum and YM Careers

Learn the top four ways you can accelerate your non-dues revenue generation when you add an online career center to your AMS.

Whitepapers

2023 EVENT TRENDS STUDY

Download the 2023 Community Brands Event Trends Study – a study of 500+ professionals that are planning events for corporations, government organizations, nonprofits, and associations – to learn why technology will be the game-changer for those looking to elevate and streamline their future events. 

Infographics

How to Keep Your Association’s Volunteers Happy

Take your association’s volunteer program up a notch with the five ideas in this infographic.

Whitepapers

How to Take Your Association’s Volunteer Program to the Next Level

Improving your volunteer management processes will help you recruit and keep volunteers. This guide will help you and your volunteers get on the same page.

Infographics

5 Ways to Grow Non-dues Revenue for Your Association

Drive your association to a non-dues revenue win with NetForum AMS!

Webinars

Increase your association’s events ROI

Focus on the member experience to make your attendees love your association’s events again.

Whitepapers

Strategies to increase attendance and ROI at your next event.

Discover tips to enhance event attendance, improve the member experience, and boost your events ROI.

Testimonials

With NetForum, well-known society gains modern, reliable membership solution to meet unique needs.

Case study about American Mensa (Mensa), a society for individuals with high IQs, needed an alternative to the organization’s outdated, homegrown membership management software and the solutions they found with NetForum.

Whitepapers

40 tips to boost member engagement at your association in 2023.

Follow these tips to enhance your member engagement strategy and supercharge your membership goals in the new year.

Whitepapers

Association Management Software Buyer’s Guide

In this guide, you’ll learn tips on what to consider when shopping for new association management software.

Infographics

What four key elements correlate with an association’s successful chapter program?

What four key elements correlate with an association's successful chapter program?

Webinars

Member Scoring: Association’s Member Engagement Strategy

Watch this on-demand webinar to increase member retention by becoming a data-driven association and make trends to engage more effectively.

Whitepapers

How to Exceed Your Membership Goals

50 ways to help you think through your entire membership journey and boost membership. Learn how to engage, attract and retain members while delighting them every step of the way.

Whitepapers

Evaluating Your Association’s Chapter Program

Discover practical tips and techniques for evaluating and improving your chapter programs.

Whitepapers

2022 Association Trends Study

See the results of our 2022 Association Trends research study to learn why your AMS platform plays a vital role in driving member engagement.

Webinars

The dues and don’ts of association pricing strategies

Ready to see what’s on the minds of association professionals and members? Get the latest insights to improve your enterprise association management.

Whitepapers

2021 Association Trends Study

Ready to see what’s on the minds of association professionals and members? Get the latest insights to improve your enterprise association management.

Webinars

Association Trends 2021: Building the Next Normal Webinar

Join us on-demand for the big reveal of the Association Trends 2021: Preparing for the Next Normal study.

Infographics

Wild, Wild, West of Data: How data governance can help you wrangle your data to advance your mission 

Your data can get out of control, but it's one of your biggest assets. Download this infographic to learn how to wrangle it using data governance.

Webinars

Analytics for everyone: How to become a data-driven organization

You know how important it is to be data-driven. Join this on-demand webinar to learn how you can build a data-driven organization.

Webinars

Fundraising Trends for Associations in 2021

Join the NetForum Enterprise and GiveSmart experts for this on-demand webinar as they discuss fundraising trends to help you succeed in 2021.

Whitepapers

Getting to Know Your Lapsed Members

Read this report to discover insights into why members lapse and how your organization can win back those members that got away.

Whitepapers

Benchmark Report: Preparing for 2021 and Beyond

Uncover insights on strategic priorities, growth outlook and tips on how your association can prepare for the future. Download the report here!

Webinars

Preparing for 2021 and beyond: The association business model of the future

Join Community Brands for a free on-demand webinar to learn how you can derive opportunity from the disruption of 2020. Hear how to meet today’s member needs, actively engage new audiences, and uncover new revenue opportunities.

Webinars

Pandemic Proof Your Association

In this new era of uncertainty, associations need pandemic-proof tactics to stay connected to members and deliver benefits in new and innovative ways. In this webinar, you’ll discover how savvy associations are adapting to this current reality.

Whitepapers

Association Research & Trends | Engage Members and Increase Membership 

Gain insights into the latest association research and trends on how to engage members and increase membership.  

Whitepapers

Career Advancement Tip Sheet

In this guide, you’ll learn about three tips and some powerful resources to help you elevate career advancement opportunities for your members.

Webinars

Top Tips for Diversifying Revenue Streams in Uncertain Times

f you’re ready to get ahead of the “new normal” and take your organization to the next level, join Howard Pollock, VP of Enterprise Sales, Community Brands and Craig Peake, Sr. Director, Solutions Engineering, NetForum Enterprise for this on-demand webinar.

Webinars

Research Study Association Trends 2020

Join us and Community Brands for this on-demand webinar to reveal new insights from our Association Trends 2020 study directly to you.

Whitepapers

Checklist for Successful Virtual Events 

With this checklist your virtual event will deliver the experience your members deserve and achieve the most return on investment (ROI).  

Webinars

Virtual Events Lessons Learned

Register for this on-demand Association Executive Leadership webinar and discover lessons learned for hosting a virtual event members, sponsors, and staff alike love.

Infographics

The Member Renewal Timeline to Increase Member Retention

Given that it can cost five times more to attract a new member than it does to retain an existing one, member retention is arguably as important if not more important than acquiring a new member.

Whitepapers

10 Ways to Reduce Member Churn

Retaining members is crucial and less costly than attracting new members. Download our whitepaper here to learn about 10 strategies to keep your existing members.

Webinars

Proven strategies to increase member retention

Join us for an on-demand webinar to learn how to nurture relationships with your members to make them stick around and feel like they can’t afford to leave. Hear how your association peers are currently increasing retention and how vital it is to convey the value of membership.

Whitepapers

Understanding Enterprise AMS Pricing with NetForum Enterprise

Read here for the 7 factors to determine the true cost of purchasing, owning and maintaining Association Management Software

Webinars

Protect Your Organization: Growth & Risk Management in 2020

Do you feel Risk Management is becoming more complicated as your organization grows? If so, you’re not alone. Join us for a free one hour on-demand webinar to find out more.

Webinars

How much does an AMS really cost?

Join us on-demand where we drop the veil and give you real insight into AMS pricing and discover seven key factors that will help determine the true cost.

Whitepapers

How to Personalize the Member Experience

Find out how to start showing your members that your association understands and is keeping up with their expectations as their life stages change. Posted on March 4, 2020.

Webinars

Personalization 101: Turning Member Expectations into Reality

Every day, we are presented with some sort of personalized experience. Are you giving your members the same experience? Watch this On-Demand webinar to learn why it's important, how to use the data you already have, and how you can get started. Posted on January 30, 2020.

Infographics

Member Engagement and Loyalty Study

Download the infographic for your road map to member engagement and loyalty. Posted on November 15, 2019.

Webinars

Member Engagement and Loyalty Study Reveal

Join us and Community Brands as we review the study and provide recommendations on how to use the study’s data to better serve your members during this on-demand webinar. Posted on November 13, 2019.

Whitepapers

Member Engagement and Loyalty Study

Your members turn to your association for many reasons. Find out what members want from their professional associations and what makes them stick around. Posted on November 8, 2019.

Webinars

Digital Evolution Study Reveal

Take a look at findings from the study plus recommendations on how to use the study’s data to more effectively employ technology to better serve your members. Posted on October 3, 2019. Watch the on-demand recording.

Infographics

Member Value and Technology Gap

Community Brands surveyed more than 1,000 association members and 400 association staff representatives to examine the gaps that exist between member value and association technology. Posted on September 19, 2019.

Infographics

Member Personalization and Data Privacy

The Community Brands Digital Evolution Study found that members are willing to provide information to their organization if they think it’s secure and they’ll benefit from sharing the data. Posted on September 19, 2019.

Webinars

How NetForum Supports the Member Journey

Learn more about how NetForum Enterprise's association software stands out from the competition due to its ability to help associations manage their members from backpack to briefcase. Posted on September 16, 2019. Watch the on-demand recording.

Whitepapers

Digital Evolution Study by Momentive Software

Insights on the past, present, and future of member expectations and association technology by Community Brands. Posted on September 6, 2019.

Toolkits

Backpack to Briefcase Member Journey

Follow the journey and the legend to see how NetForum’s AMS robust modules and integrations support members from backpack to briefcase and beyond. Posted on August 22, 2019.

Whitepapers

Top Ways to Grow your Career Center: Digital and Traditional Marketing

Your career center is a source of engagement and revenue for your organization. Download this whitepaper from CommunityBrands.com to discover what powerful approaches will take your career center to the next level. Posted on August 10, 2019.

Webinars

Gaining Board Approval for Budget for New Technology

Investing in new technology can be one of the largest investments you’ll ever make at your organization. Watch the on-demand recording for strategies to get your board on board. Published on August 8, 2019. Watch the on-demand recording.

Whitepapers

Career Center Software: The 5 W’s

Check out this essential guide for finding your perfect job board provider by CommunityBrands.com. Posted on August 7, 2019.

Whitepapers

Gaining Board Approval for a New Online Career Center Solution

Download this checklist from CommunityBrands.com to help you paint a compelling picture and convince your board that it’s time for new career center software. Posted on August 7, 2019.

Whitepapers

A guide for professional associations

Using your job board and learning management system (LMS) to support your members’ career journey. Posted on August 6, 2019.

Infographics

Getting your board on board for new software budget

Using the right strategies to frame and plan your conversations with your board to best help them understand the value of new technology. Posted on August 6, 2019.

Whitepapers

How to Attract New Members for Long-Term Success

In this paper, you’ll discover practical approaches to help you reach your association's member recruitment goals and improve your members’ experience along the way. Posted on August 2, 2019.

Whitepapers

Gaining Board Approval for New Association Technology Budget

Learn how to convince your board of the benefits of new software for your association and why it’s time to make the investment.

Whitepapers

Discovering Super Members for Associations

Uncover 4 steps to measure member engagement and why identifing highly engaged members, or “Super Members,” is crucial for long-term success. Posted on July 25, 2019.

Whitepapers

Member Engagement Study

This study set out to explore the topic of engagement differently, looking at the subject through a new lens that compares how and why members actually engage with organizations and how professional organizations think members engage with their organizations. Posted on July 24, 2019.

Whitepapers

The modern association’s guide to microlearning

This paper will break down the concept of microlearning, why it's important for members professional development, and how your association can incorporate this concept into your online learning program. Posted on June 4, 2019.

Webinars

Drive Revenue With NetForum’s Fundraising Tools

Is one of your main strategic goals to increase revenue? Watch this webinar to learn how you can generate more revenue for your organization with NetForum's fundraising tools. Posted on April 24, 2019. Watch the on-demand recording.

Webinars

Key Ingredients to a Complete Member Journey

Join Community Brands EVP of Careers and Learning along with other industry experts to learn how to best use your tech stack to retain members and tip to acquire new ones. Posted on April 9, 2019. Watch the on-demand recording.

Webinars

Top Ways to Generate Incremental Revenue in 2019 and Beyond

Join our Executive Vice Presidents of our Association & Nonprofit Solutions division, Tristan Jordan, Dan Gaertner and Erin Shy at 1:00pm ET as they deliver innovative ideas for how to increase your revenue in 2019 and beyond. Posted on February 22, 2019. Watch the on-demand recording.

Whitepapers

Digital Member Study

Community Brands Digital Member Study examines current member experiences and the technology that supports them, as well as the shifting expectations and engagement preferences of members. Posted on October 26, 2018.

Whitepapers

Donor Experience Study

This study sets out to better understand current donor experiences, both in-person and online, to identify areas where nonprofits might improve. Posted on October 25, 2018.

Whitepapers

Member Loyalty Study

The Member Loyalty Study by Community Brands takes a deep dive into why members stay, why they leave, and the best ways to communicate your value to them. Posted on October 20, 2018.

Infographics

The Lifetime Member Journey

Personalizing the experience for every stage of the member journey. Posted on October 4, 2018.